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FAQ

Orders

Q2. How can I check the status of my order?

Payment

Q1. What payment methods does Betime accept?

Q2. How do I apply the Discount Code?

Delivery

Q1. What are the delivery charges?

Q2. Do you deliver to overseas?

Q3. How long do I have to wait for my goods to reach me?

Q4. Do you offer self-collection services?

Returns & Exchanges

Q1. I’ve changed my mind and would like to cancel my order. Will I be refunded?

Q2. Can I return my purchase?

Q3. Can I exchange my purchase?